Privacy Policy – jili000 Online Casino

1. Introduction

This Privacy Policy ("Policy") is issued by jili000 ("the Company," "we," "us," or "our") and applies to all personal data collected through the jili000 website, mobile platform, and any related services (collectively, the "Platform"). It governs how jili000 handles the personal information of registered users ("you," "your," or "the User") and visitors to the Platform.

jili000 is committed to protecting the privacy and security of all personal data entrusted to us. This Policy is designed to be transparent, straightforward, and fully compliant with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission of the Philippines.

Please read this Policy carefully. By registering an account on jili000 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform.

2. Personal Data We Collect

jili000 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify the 21+ age requirement)
• Nationality and country of residence
• Email address and mobile number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address (e.g., utility bill, bank statement issued within the last three months)
• Selfie or live photo for facial verification purposes
• Proof of payment method ownership (e.g., screenshot of GCash account, bank account details)

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method details (e.g., GCash mobile number, bank account name — we do not store full card numbers)
• Transaction history and account balance records

2.4 Gaming Activity Data

• Game session logs, bet amounts, win/loss records
• Bonus usage and wagering history
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and navigation patterns on the Platform
• Cookie identifiers and similar tracking technologies

2.6 Communications Data

• Records of live chat conversations with jili000 support agents
• Email correspondence sent to or received from jili000
• Feedback, complaints, and dispute records

3. How We Collect Your Data

jili000 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• Automatically — through cookies, web beacons, and similar technologies when you access and navigate the Platform.
• From third parties — including identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and regulatory authorities where required by law.

4. How We Use Your Personal Data

jili000 uses the personal data we collect for the following purposes:

jili000 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

5. Legal Basis for Processing

jili000 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity — processing is necessary to perform the contract between you and jili000 (i.e., to provide the gaming services you have registered for).
• Legal obligation — processing is required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and regulatory reporting duties.
• Legitimate interests — processing is necessary for jili000's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent — where processing is based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting jili000 support or updating your account preferences.

6. Data Sharing & Disclosure

jili000 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity verification providers — third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game providers — licensed game software providers whose games are available on the jili000 Platform, to the extent necessary to deliver the gaming service.
• Regulatory and law enforcement authorities — where jili000 is required by law, court order, or regulatory directive to disclose personal data, including to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities.
• Professional advisors — lawyers, auditors, and other professional advisors engaged by jili000, subject to strict confidentiality obligations.
• Business successors — in the event of a merger, acquisition, or sale of all or substantially all of jili000's assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom jili000 shares personal data are required to handle that data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Cookies & Tracking Technologies

jili000 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Essential cookies — required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies — remember your preferences (e.g., language settings, last visited game category) to personalize your experience.
• Analytics cookies — collect aggregated, anonymized data about how users interact with the Platform, helping jili000 improve its services.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jili000 Platform. jili000 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

8. Data Retention

jili000 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law, whichever is longer. Specific retention periods include:

• Account and KYC data — retained for a minimum of five (5) years following account closure, in accordance with AML regulations and PAGCOR requirements.
• Transaction records — retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs — retained for a minimum of three (3) years from the date of the session.
• Support communications — retained for a minimum of two (2) years from the date of the last communication.
• Marketing consent records — retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, jili000 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

jili000 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jili000 Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial information.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Two-factor authentication (2FA) options available to all registered users.
• Incident response procedures to detect, contain, and report personal data breaches in accordance with NPC notification requirements.

While jili000 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying jili000 immediately if you suspect any unauthorized access to your account.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jili000:

• Right to be informed — the right to know what personal data jili000 collects about you and how it is used, as described in this Policy.
• Right of access — the right to request a copy of the personal data jili000 holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking — the right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jili000's legal retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jili000's Data Protection Officer at [email protected]. jili000 will respond to all verified data privacy requests within fifteen (15) business days of receipt.

11. Children's Privacy

The jili000 Platform is strictly intended for adults aged 21 years or older. jili000 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If jili000 discovers or is notified that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted (subject to any mandatory legal retention requirements), and any funds will be returned to the source payment method following verification.

If you are a parent or guardian and believe that a minor has registered on the jili000 Platform, please contact us immediately at [email protected] so that we can take prompt corrective action.

12. Cross-Border Data Transfers

In certain circumstances, jili000 may transfer your personal data to recipients located outside the Philippines — for example, to game software providers or technology infrastructure partners operating in other jurisdictions. Where such transfers occur, jili000 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law, including through contractual data processing agreements that incorporate the standard data protection clauses recognized by the National Privacy Commission.

jili000 will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.

13. Updates to This Privacy Policy

jili000 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jili000 will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the jili000 Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jili000's data processing practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by jili000.